Ollantaytambo Hostal

Clear, guest-friendly policies designed to support smooth, well-timed stays.

• Check-in & Check-out

Check-in and check-out times are set by Casa Samay Ollantaytambo and may vary by season. Guests are encouraged to confirm arrival details in advance, particularly for late-night or early-morning arrivals.

• Cancellation Policy

Cancellation conditions depend on the selected rate and booking terms. Full details are provided at the time of reservation confirmation.

• Quiet Hours

Quiet hours are observed during evening and nighttime periods to respect neighboring rooms and accommodate guests with early departures.

• Smoking Policy

Smoking is not permitted inside guest rooms or indoor common areas. This policy helps maintain a clean and comfortable environment for all guests.

• Pets

Pets are generally not allowed at Casa Samay Ollantaytambo unless prior approval has been granted by the property.

• General House Guidelines

Guests are expected to respect shared spaces, follow posted house rules, and maintain reasonable noise levels throughout their stay.